Quality policy

OTEKO declares its goal to provide customers with a wide range of world-class cargo handling and transshipment services to ensure maximum customer satisfaction while always complying with all legal requirements for industrial and environmental safety.

OTEKO highly values partnership relations with clients and is interested in their successful production and commercial activities. The Company sets high standards of quality, safety and interaction with clients, actively participating in the formation and development of the stevedoring services market.

To realize its intentions, OTEKO defines the main areas of the Quality Policy:
Confirmation and enhancement of business reputation as a reliable partner and service provider
Ensuring development based on a contextual analysis, taking into account the needs of customers and other stakeholders
Modernization and expansion of used capacities for efficient and safe operations
ensuring the reliability and proper quality of each stage of the production process
strict compliance with applicable legal requirements, improvement of occupational health and safety, industrial sanitation, industrial, fire and environmental safety indicators

Care for nature and preservation of the optimal ecological balance in the region of operation
Creating conditions for joint productive work of the entire workforce, personnel development, involvement and support of employees in their contribution to performance
Building relationships with suppliers and partners on mutually beneficial terms
Continuous improvement of the quality management system by implementing a process approach and risk-oriented thinking
Leadership and commitment to the quality management system at all levels of management.

OTEKO's management undertakes to implement this Quality Policy at all levels of management, to follow it, and to comply with all applicable requirements of the quality management system and its processes.

Quality policy

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